Our Commitment To Privacy
Your privacy is important
to us. To better protect your privacy we provide this notice explaining
our online information practices and the choices you can make about the
way your information is collected and used. To make this notice easy to
find, we make it available on our homepage and at every point where personally
identifiable information may be requested.
The
executive management of Innovative Professionals Solutions, LLC ("IPS, LLC") are members of ISMHO.
The Information We Collect
From Users:
This notice applies to all information
collected or submitted on the DrFrankOnline.com website. On some pages,
you can meet with a licensed counselor and engage in online therapy,
coaching, counseling services, order products and/or make requests. The
types of personal information collected at these pages can include:
(1)
Username
(2) Password /Confirmation
(3) First name
(4) Middle name
(5) Last name
(6) E-mail address
(7) Date of birth
(8) State
(9) Gender
(10)
Phone number
(11) Credit/Debit Card Information
(12) A psychosocial history
Some of this information,
excluding bank information, is supplied to any counselor
with which the User enters a relationship. Otherwise, only information
necessary to set up an account and payment information is available to
the staff of IPS, LLC, and is only accessed for administrative
purposes (or at the User’s request). You may add or update any of your
information at any time.
All personal information
is otherwise private, and will not be made available to any other User
of the Web site, or any other person or entity in general, without the
consent of the User. Furthermore, the staff of IPS, LLC will only access
User information for administrative purposes.
If you are engaging in
online therapy with a counselor, he or she should make you
aware of other exceptions to confidentiality such as, but is not limited
to, suspected cases of child abuse, dependent adult abuse, elder abuse,
and in cases where the client is a danger to self or to others.
AT THIS MOMENT, AS YOU READ THIS TEXT, IF YOU ARE CONSIDERING SUICIDE,
PLEASE LOG OFF YOUR COMPUTER AND TELEPHONE THE POLICE OR EMERGENCY MEDICAL
SERVICES.
From Counselors:
This notice applies to all information
collected or submitted on the DrFrankOnline.com website from counselors
providing services on the website. The types of personal information collected
from the counselors, primarily on the counselor’s Application Form, can
include:
(1)
First name
(2) Middle name
(3) Last name
(4) E-mail address
(5) Date of birth
(6) State
(7) Gender
(8)
Phone number
(9) Office address
(10) Office phone number
(11) Liability insurance information
(12) Type of license
(13) License number
(14) Specialties
(15) Languages spoken
The Way We Use Information:
If you are engaging in online therapy, coaching and/or counseling, we will provide the User with your first and last name. The User can also select a counselor by specialty, gender, location and language.
We use your license and malpractice information to verify that you are a valid licensed and insured mental health professional in the state in which you reside.
We use your Office address, unless you notify us otherwise, to send a payment to you.
We use the information you provide about yourself when placing an order only to complete that order. We do not share this information with outside parties except to the extent necessary to complete that order.
We use return email addresses to answer the email we receive. Such addresses are not used for any other purpose and are not shared with outside parties.
We use non-identifying and aggregate information to better design our website and to share with advertisers. For example, we may tell an advertiser that X number of individuals visited a certain area on our website, or that Y number of men and Z number of women filled out our registration form, but we would not disclose anything that could be used to identify those individuals.
Finally, we do not use or share the personally identifiable information provided to us online in ways unrelated to the ones described above without also providing you an opportunity to opt-out or otherwise prohibit such unrelated uses.
Cookies
A cookie is a piece of data stored
on the User’s hard drive containing information about the User.
Usage of a cookie is in no way linked to any personally identifiable information
while on our site. Once the User closes their browser, the cookie
simply terminates.
Log Files
We use IP addresses to analyze trends, administer the
site, track User’s movement, and gather broad demographic information
for aggregate use. IP addresses are not linked to personally identifiable
information.
Links
This website contains links to other
sites. Please be aware that we, IPS, LLC, are not responsible
for the privacy practices of such other sites. We encourage our
Users to be aware when they leave our site and to read the privacy statements
of each and every web site that collects personally identifiable information.
This privacy statement applies solely to information collected by this
Web site.
Surveys & Contests
From time to time our site requests information from
Users via surveys
Security
This website
takes precautions to protect our Users’ information. When Users
submit sensitive information via the website, their information is protected
both online and off-line.
When our Set
Up An Account page, order form page or Intake Form asks Users to enter
sensitive information (such as credit card number and/or social security
number), that information is encrypted and is protected with the quality
encryption software, e.g., SSL. While on a secure page, such as
our order form, the lock icon on the bottom of Web browsers such as Netscape
Navigator and Microsoft Internet Explorer becomes locked, as opposed to
un-locked, or open, when you are just ‘surfing’.
If you have
any questions about the security at our website, you can send an email
to info@ipsco.net.
How to Access, Correct or Update
Your Information
At any time, you may later review
or update the personal information we have collected online
from you by contacting us at: info@ipsco.net. Your information
can also be updated once you have
successfully logged into DrFrankOnline.com. This can be done by clicking
the “My Account” link and linking to the appropriate
category.
Choice/Opt-out
Notification of Changes
If we decide to change our privacy
policy, we will post those changes on our Homepage so our Users are aware
of what information we collect, how we use it, and under what circumstances,
if any, we disclose it. If at any point we decide to use personally
identifiable information in a manner different from that stated at the
time it was collected, we will notify Users by way of an email.
Users will have a choice as to whether or not we use their information
in this different manner. We will use information in accordance with the
privacy policy under which the information was collected.
Legal Disclaimer
Though we make every effort
to preserve your privacy we may need to disclose personal information
when required by law wherein we have a good-faith belief that such action
is necessary to comply with a current judicial proceeding, a court order
or legal process served on our Web site.
Contacting
DrFrankOnline.com
If you have
any questions about IPS, LLC’s Privacy Policy, the practices of
this Web site, or your dealings with this Web site, you can contact:
IPS, LLC
6455 Corbin Ave.
Woodland Hills, CA 91367
Email: info@ipsco.net
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